Air TravelAutism and the Travel Industry

JetBlue's 'Wings for Autism'

”Wings For Autism’ is a  program developed three years ago by JetBlue airlines to help kids with autism become more familiarize with airport settings. Here are some highlights from May 4th, 2013 event, at Bob Hope Airport in Burbank, for those who didn’t get a chance to attend. This post can be printed as a PDF and be used as a visual aid or part of a social story to show kids with autism what to expect at the airport.


The airport

Bob Hope Airport is the perfect place to hold the ‘flight drill.’ It is smaller, quieter and easier to navigate than its international counterpart, LAX.  JetBlue's 'Wings for Autism' AIRPORT BALOONS The atmosphere at the JetBlue ticket counter was festive –the families were welcomed by colorful balloon columns and excited staff members.

 JetBlue's 'Wings for Autism' WELCOME

By 1:00 PM the first families arrive, present appropriate identification and just like on a real flight receive their boarding passes.

 JetBlue's 'Wings for Autism' STAFF

The TSA checkpoints

After having received the boarding passes the families walk past food venues and shops to the TSA checkpoint.  JetBlue's 'Wings for Autism' CORRIDOR  The first family has arrived at the TSA checkpoint.They’re about to find out first-hand that with the right planning; the screening process can be a breeze.  JetBlue's 'Wings for Autism' SECURITY The families wait in a small line after which the boarding passes and drivers’ licenses/passports are checked again. Many larger and busier airports have a separate line for families and passengers with disabilities.

 JetBlue's 'Wings for Autism' QUEUE

Upon arrival at the TSA checkpoint travelers are expected to put, their bags and personal belongings like jackets, belts and shoes in the gray bins. Electronic devices like laptops or iPads need to be uncovered and placed in a separate container.  Adults and kids over the age of twelve need to remove their shoes off and put them in the bins. While the bags are screened,  passengers proceed (barefoot or wearing socks) to pass the scanner. Passengers who do not wish to go through the scanner can request a pat down instead.   JetBlue's 'Wings for Autism' TSA Parents who want to avoid unnecessary TSA ‘incidents’ should practice the scanning position with their kids at home. The position includes standing upright, feet 12 inches apart and both arms straight up in the air.

 JetBlue's 'Wings for Autism' SCREENING

At the gate

At the Boarding  Gate, JetBlue, and Burbank, airport surprised the families with a delicious snack buffet that even included Vegetarian and Gluten-Free options.

 JetBlue's 'Wings for Autism' LUNCH JetBlue's 'Wings for Autism' FOOD

Many parents came well prepared with iPads and other electronic devices to occupy the kids while waiting to board the mock  ‘flight’.  JetBlue's 'Wings for Autism' GIRL Most parents used the wait at the boarding gate area to network and meet other parents with children on the autism spectrum as well as grab a quick bite to eat. The flight attendant checked the passengers boarding passes before they exit the terminal. Guests were told to keep track of those passes as they were entered into a special raffle at the end of the event. JetBlue's 'Wings for Autism' TRAVELERS A few of the kids had to be patiently coaxed by their parents and the flight crew to try the new experience. JetBlue's 'Wings for Autism' GATE The flight passengers were all warmly welcomed onboard by the  dedicated airline crew (all of which had volunteered to participate.)

JetBlue's 'Wings for Autism' PLANE

During the ‘mock flight.’

All passengers were given time to familiarize themselves with their new surroundings – press all tempting buttons, watch the screen personal TV as well as look at the view out the aircraft window. The pilot kept the engine running to give the kids with autism a real sense of what the sounds would be like on a regular flight as well as the much-needed air conditioning. JetBlue's 'Wings for Autism' BABY The flight attendant announced the flight was ready for taking off, and the safety demonstration ensued.  

JetBlue's 'Wings for Autism' SAFETY DRILL

  Before deplaning the kids were in for an unusual treat-visiting a real cockpit and sitting in the copilot chair. JetBlue's 'Wings for Autism' PILOT Parked on the tarmac was yet another surprise-a working fire truck, which the participating kids and their siblings could explore.

JetBlue's 'Wings for Autism' TRUCKS

The airline raffled off four tickets at their event flight.All participants received a  ‘Wings-For-Autism’ T-shirt and fun filled goodie bag.

JetBlue's 'Wings for Autism' GIFTS

JetBlue plans to expand the program to several new airports like Long Beach, California and JFK in New York in the next few months.For information contact JetBlue via their web page.]]>

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Margalit Sturm Francus
A reformed dentist who gave up pulling teeth to show her son the world! Need tips on how to #travel with #autism? Follow me on Instagram & Facebook
Margalit Sturm Francus

Margalit Sturm Francus

A reformed dentist who gave up pulling teeth to show her son the world! Need tips on how to #travel with #autism? Follow me on Instagram & Facebook

0 thoughts on “JetBlue's 'Wings for Autism'

  • Great Article! An amazing writing did by you. I read your article. You explain your topic nicely. When the reader read your article, they will stay here for more time. This post really helpful and useful. It’s a great post for the traveler, those who want to travel by airline. Finally, I would like to thanks to you for an awesome post.

  • My name is Janet & I have a son 25 years old w/ Autism. We are new with this Jet blue program are very interested to join because we plan to travel in the future.
    Please email us more informations / & keep us posted w/ events to prepare our son.


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