The Family Friendly Sheraton Lisbon, Portugal
El Cortez Ingles department store where you can replenish anything you forgot to pack!
Booking
We booked the rooms on Starwood Preferred Guest’s website with points but did contact the hotel by phone to ask for a quiet, high floor room and feather-free bedding.
Decor
The Sheraton Lisbon features 369 fully renovated rooms, including 10 Junior Suites and a Presidential Suite.The hotel’s public places are decorated with a modern minimalist flair with sophisticated use of dark woods, velvet mirrors and glass sheer curtains in metallic browns to complete the trendy picture.
Idea to steal for home
The motorized room-darkening roller shades that allow guests to sleep undisturbed at any hour of the day were a wonderful touch we wished to have at home too.
Unique Feature
The glass-walled bathrooms are a unique feature of the property with motorized shades that overlook the room but be pulled down for appropriate privacy.
Our welcome
We were checked in quickly upon our arrival at 6 am and helped with our carry-on luggage to our rooms.
Our Rooms
Our clubrooms on the 22nd floor were connecting with two single beds and one king, with impressive views of the city. The Sweet Sleeper beds and the room darkening roller shades provided us with the best sleep we’ve experienced in a hotel in the past year.
Each room at the Sheraton Lisbon had two-night stands, a functional desk, comfortable office chair, chest of drawers, wall hung TV, and a lounge chair to relax in. Though the décor is rather dark in the room lighting is available for the different areas of the room, and several types of light from track mood lighting to standing lamps.The hardwood flooring is a bonus for asthma and allergy sufferers like us.
The desk area had several outlets to recharge our electronics and as SPG gold members, we were treated to free Wi-Fi for the duration of our stay for three devices per room in addition to the free Wi-Fi in their public areas.
The room also features a designated area for the mini bar, as well as a single serve coffee maker, and free water bottles.
You will find plush slippers and room bathrobes to use in the same area.
The nice surprise
The small port wine bottle with the Portuguese bakery was a wonderful surprise to return to after a full day of sightseeing.
Bathrooms
The shower/tub combination boasts a high-ended showerhead while the sink provides ample countertop space to hold medicines and cosmetics. We loved the commode/bidet glass separation with an other door for extra privacy. The extensive personal kit included the traditional shampoo, conditioner, body lotion, a shower cap, a shaving kit, a sewing kit, and even a body sponge.
Safety features
The Sheraton Lisbon room window cracks open to let fresh air in but not enough for anyone to lean or fall through, the door latch is placed at an optimum height to prevent younger kids from opening the room door and darting out, and the TV is hung on the wall.
The bathrooms features include grab bars to hold onto when you enter and exit the shower and an SOS rope in case a patron requires emergency assistance.
Executive Lounge
The lounge had exquisite views of the city (including Lisbon’s version of Christ the Redeemer) and served light breakfast and different snacks throughout the day. We enjoyed the freshly squeezed citrus and carrot juices offered in the morning, as well as the olive oil sampler at lunch, and the many choices of assorted teas.
Restaurants
The property has two different restaurants on the property- a one casual downstairs near the lobby called The Lobby Bistro, and one on the roof appropriately named The Panorama Restaurant.
The Sheraton Lisbon’s downstairs restaurant serves an elaborate breakfast buffet, which includes pastries and baked goods (even some gluten free), and an impressive selection of cold cuts, white and yellow cheeses on a daily basis. The hot foods include eggs, sausages, pancakes, mushrooms, tomatoes, potatoes, and beans.
For those who like fish, there is a smoked salmon and black caviar eggs. Multiple yogurts and cereals, as well as fruits and vegetables, are also offered.
The buffet offered several juices and even champagne, and a cappuccino maker so you can make your hot beverage. The restaurant offers a salads-dessert fixed price buffet spread as well as soups, sandwiches, and pasta for dinner.
After a tiring day of sightseeing, check out The Panorama Bar offering a happy hour with drink and sushi specials, or try the a la carte Portuguese cuisine dinner at the elegant Panorama Restaurant.
Service
We enjoyed top of the line housekeeping service that catered to our different requests every morning in ten minutes or less from the time of the call. The front desk staff especially Mr. Pimenta was incredibly careful about cleaning my pants for free after I slipped and fell into a puddle of wood gloss at a neighboring hotel. Special thanks to Ms. Vanda C. guest relations manager who helped us with our questions and advice.
Autism Travel Tips
The room might present some challenges to a person that is technologically challenged (like me), so ask the front desk staff to accompany you to the room and explain the different buttons for the shower and shades.
The bathroom makeup mirror works as a perfect nightlight that won’t disturb your child’s sleep, especially if they are light sensitive.
If your child is temperature sensitive and you need to keep the room at a constant temperature bring a magnetic strip card with you to leave inserted at all times in the electrical entrance slot since the room has one of those mechanisms that requires a card inserted at all times or everything shuts off.
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