How the Omni Dallas Hotel caters to Special Needs Travelers
The Omni Dallas is a luxury hotel in Downtown Dallas, Texas, near the Convention Center.
It is 100% non-smoking, has 1,001 guest rooms, including 67 luxury suites and three presidential suites. The hotel features a heated infinity pool and sauna, fitness center, spa, hair salon, onsite restaurants with valet and self-parking.
We chose to stay there because of its proximity to the Conference Center and the Historic District.It is also conveniently located next to multiple restaurants and major attractions.
Decor
The first thing that strikes you in the lobby and continues throughout the hotel, rooms, and even the bathrooms, is a large number of art pieces by local artists hung on the walls. The art gives the hotel a very sophisticated flair without being too overwhelming visually as some other properties can be.

Rooms
The property offers three types of guest rooms: Deluxe, Premier, and Executive. The rooms range in size from 396 square feet to 552 square feet and include floor-to-ceiling windows, work stations, and luxury bedding. The Premier category has a king sized bed as well as a queen Murphy bed which might work well for families traveling with younger children. There are also two suites available: Luxury and Presidential. The Executive Suite has amenities similar to the other guest rooms, but is larger (750 square feet)and is divided into separate living and sleeping spaces. The Presidential Suite (1,120 square feet ) boasts an additional living area with a dining table, full sofa, and extra bathroom.


Housekeeping
We found the hotel housekeeping service to be prompt and efficient. The staff member arrived within five minutes of my call with the extra towels I had requested. The front desk followed up with a separate phone call less than five minutes later.

Feature we liked
I found the small motion detector light located on the bottom of the nightstand between the two beds that lights up when the room is dark helpful ( think going to the bathroom without turning on the nightstand lamp and waking family members up. )
Wish we could take home
The TV in mirror combo in the bathroom was a both a surprise and a fun device to use-needless to say the bathroom became a favorite spot for our autistic son.Perks:
- Excellent bathroom amenity kit!
- Omni Sensational Kids Program –a backpack with fun items for the younger travelers(see picture).
- High-speed Internet in common areas, free in your guest room if you join their Select Guest loyalty program.
Autism travel tips
Families can request connecting rooms, quiet rooms and allergen-free room at booking. In fact, the hotel has an entire floor (the 14th) that is allergen free. As part of the Family Travel Conference hotel tours, I got to visit the hotel laundry center and was quite impressed with their hypoallergenic cleaning products-hopefully other hotels will take notes and copy the Omni’s dedication to accommodating travelers with special needs.
Truly when someone doesn’t understand after that its
up to other visitors that they will assist, so here it takes place.
Great review. It was very helpful. We will love to stay at this hotel next time we visit Dallas!
Hi Ligia,
So glad you stopped by again.
We loved the hotel and hope you will too!