Family Stay at the Marriott Vienna

April 3, 2012 Margalit Sturm Francus

The J W Marriott Vienna, a five-star establishment, is part of the Marriott chain and can be found at Parking 12A in Vienna, Austria.
The hotel contains approximately 323 rooms and is easily accessible via trolley or subway. Its location makes it ideal for families and travelers that wish to be near music venues like the Schadt Park, the Haus der Musik, and the famous Kursalon. Concert goers can walk to get back to their hotel at the end of an evening.
Likewise, the hotel is only ten minutes away from all the famous shopping and tourist attractions like Grabenstrasse, Hofburg Palace, and Stephen’s Dome, Karlsplatz, and the Belvedere Palace ; not to mention the proximity to the city’s excellent eateries and cafes like Figlamuller.

Decor

This establishment is decorated in trendy modern style with generous splashes of color and wooden accents throughout. The lobby central atrium boasts live plants and ample comfortable seating.The building’s spaciousness is further enhanced by the large windows that are a prominent feature of the décor.

Rooms

Going by European standards, the two double beds room we stayed in at this hotel was quite sizeable. The clean and comfortable room adequately housed our party of four. A rollaway bed was even supplied for our son because he didn’t want to share with his brother and this was much appreciated. The spacious bathroom area was also outfitted with a shower and tub, which we greatly enjoyed.

Facilities and Service

All of the staff members that we encountered at this hotel were deserving of praise, but there were three groups that stood out as being worthy of special recognition. We do a lot of traveling, and I have to add that the housekeeping staff found here is among the best I have ever seen. They promptly responded to all requests in less than 10 minutes, even when it was late, and the hotel was filled.The creative folks were working the front desk likewise went above and beyond to find solutions to even the most perplexing guest problems.I would further like to compliment Olivera, the Night Manager, and Sandra, the Morning Manager, on their excellent service.Our son with autism loved the small keepsake teddy bear that the manager gave him.

The concierge staff was also incredibly helpful. Although we started discussing our arrival a full month in advance, they always responded to our emails in an expedient fashion. The concierge services were crucial in helping us book fun tours and find great places to dine in Vienna.

Although we were very impressed with the staff, there are other noteworthy attributes of this particular Marriott. The hotel has complimentary Wi-Fi in the public areas for their guests to use. Those who tire of the city will be happy to learn that the building contains an onsite restaurant, a bar, a sauna, an indoor pool, and a gym.

Executive Level

The executive lounge found here is well worth the additional expense. Breakfast and complimentary beverages, such as bottled water, are included. Executive level guests are additionally provided with a substantial evening snack. Travelers who aren’t very hungry in the evening hours could substitute this repast for dinner if they so desire. Since we were upgraded, we had the option of taking our breakfast in the room, enjoying the first-floor buffet, or partaking of the meal served at the executive level. We selected the last of these three options and were pleasantly surprised by the fantastic array of breakfast foods provided for guests.

Autism travel tips

Hypoallergenic, non-smoking, and soundproof rooms are all available at this hotel, making it an excellent destination overall for autistic travelers.
Make sure you bring your own bath mat for the bathroom.

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